The Department Analyst is the only one who can correct the Review Period. The case must be in the Department Analyst's queue. By clicking on Refresh Case under the Case Overview tab, any corrections can be made on the newly opened page.
The Department Analyst is the only one who can correct the Review Period. The case must be in the Department Analyst's queue. By clicking on Refresh Case under the Case Overview tab, any corrections can be made on the newly opened page.